The message claims the bank is improving its ‘Strong Customer Authentication’ to make online banking more secure.
One Twitter user said they had received the fraudulent email three times, after another user shared screenshots of the scam message.
The email includes the message: “The new regulation asks us to add an additional check to confirm it’s you. You can do this one of the following ways:
“By having our personal mobile banking app. When you log on to Online Banking you’ll be referred to the mobile app, which will simply ask you to use your fingerprint, face or Security Number as the additional check that it’s you. You can then continue to use Online Banking as you normally do.