HSBC scam: Britons urged to ‘warn elderly & vulnerable’ as many attacked by scam text | Personal Finance | Finance

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HSBC is a trusted name in banking for many but unfortunately, it has been continuously targeted by cybercriminals looking to take advantage. Today, hundreds of Britons went online to warn the official bank they’d been attacked by dangerous correspondence, which could put many at risk of financial harm. The text reads: “HSBC: A payment was attempted from a NEW DEVICE on 17/03 at 17:56.

One said: “My husband and I were inundated with scam messages last week. My husband had one from HSBC, but we don’t bank with them.”

A second wrote: “Seems the fraudsters are at it again with a new scam.

A third stated: “I just got one saying thank you for adding a new payee. I didn’t click for obvious reasons, but I don’t even have an HSBC account!”

Another individual said: “This is how they try to scam everyone all the time. I received this text message a few minutes ago.

“It came from an unknown mobile number in the UK. But what’s funny is that I don’t even have an account with HSBC.”

And a fifth person warned: “Totally wrong that there are fraudsters out there trying to exploit people with yet another scam, this time claiming to be from HSBC. I can see people falling for this – please share with the elderly and vulnerable in particular, so they don’t become victims!”

HSBC has issued guidance to help Britons who come into contact with this kind of correspondence.

The bank states: “We all think fraud is something that happens to other people, until it happens to us.

“We’re working hard to protect you against fraud – but there are lots of ways you can help to protect yourself too.”

HSBC has provided a list of things they will never ask Britons for when reaching out to them.

These include: 

  • A four digit PIN number
  • Online banking details
  • Credit or debit cards, cheque books or cash
  • The transfer of funds to a different accounts for ‘safekeeping’ 

The issue of ’smishing’ or text message scams, they have said, is unfortunately rife, however, there are ways to protect oneself through being aware of the warning signs.

Typical scams will involve Britons being asked to take urgent action, or asking individuals to verify new payees or devices – as this latest scam does.

The scam texts often attempt to look genuine by copying text messages which are sent by an organisation, but using their own wording.

HSBC has urged people not to click on any links they feel may be suspicious, or to download any attachments.

Instead, people should delete the suspicious text message as soon as they receive them.

Individuals may also feel it is necessary to report the matter to Action Fraud, especially if they have parted with any personal details.

The official cybercrime reporting service can help to crackdown on the issue and provide Britons with guidance as to their next steps.  





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