Even Zoom is calling its workers back to the office — at least 2 days a week


The company whose name became synonymous with remote work is joining the growing return-to-office trend.

Zoom, the video-conferencing pioneer, is asking employees who live within an 80-kilometre radius of its offices to work onsite two days a week, a company spokesperson confirmed in an email.

The statement said the company has decided that “a structured hybrid approach — meaning employees who live near an office need to be onsite two days a week to interact with their teams — is most effective for Zoom.”

The new policy, which will be rolled out in August and September, was first reported by the New York Times, which said Zoom CEO Eric Yuan fielded questions from employees unhappy with the new policy during a Zoom meeting last week.

Zoom, based in San Jose, Calif., saw explosive growth during the first year of the COVID-19 pandemic as companies scrambled to shift to remote work, and even families and friends turned to the platform for virtual gatherings. But that growth has stagnated as the pandemic threat has ebbed.

Shares of Zoom Video Communications Inc. have tumbled hard since peaking early in the pandemic, from $559 US apiece in October 2020, to below $70 on Tuesday. Shares have slumped more than 10 per cent to start the month of August. In February, Zoom laid off about 1,300 people, or about 15 per cent of its workforce.

Google, Salesforce and Amazon are among major companies that have also stepped up their return-to-office policies despite a backlash from some employees.

Similarly to Zoom, many companies are asking their employees to show up to the office only part time, as hybrid work shapes up to be a lasting legacy of the pandemic. Since January, the average weekly office occupancy rate in 10 major U.S. cities has hovered around 50 per cent, dipping below that threshold during the summer months, according to Kastle Systems, which measures occupancy through entry swipes.

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