Chris Shaw, CEO at Utility Bidder said: “First and foremost, having your energy cut off is rare. The Laws stating what energy companies can and can’t do appear in the Standard Conditions of Energy Supply License (Electrical Act 1989).”
“If you feel under pressure when it comes to your payments, make sure to get in touch with your energy provider with plenty of notice, and make sure you are using your energy wisely in the summer months, ahead of a tough winter ahead for many.”
What help is available if I can’t pay my energy bill?
The Government announced a range of support available for people who may be struggling to pay their energy bills.
This includes a £400 energy bills grant for all UK households from October. It will be made automatically by energy suppliers in England, Scotland and Wales through a series of monthly reductions.